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BUS402: Unit 3 Discussion Questions

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#1

Consider responding to the following questions by posting your response on the course discussion board for BUS402. You may also respond to other students’ posts.

  1. What characteristics should an effective project team have?
  2. As a project manager, what challenges may you experience when you manage your team?
  3. When conflicts occur in your project, what strategies would be helpful for you to manage project conflicts?

#2

1A; Project integration techniques, time management, risk management, technical expertise etc.

2A: As a project manager, I experienced many challenges mostly time and resources point of view. At the time of project initiation we proposed project completion time but difficult to achieve due to environmental condition and some times social conditions. I mange the situation by past experience and resource management.

3A: It purely depends on severity of conflict and between individual / team. Most of the times I used to avoid .


#3
  1. What characteristics should an effective project team have?

For a project team to be effective, they need to have the following characteristics;

i). They need to be accountable for achieving specific common goals.
ii). They need to function interdependently.
iii). They need to stable.
iv). They have authority.
v). They operate in a social context.

2.As a project manager, what challenges may you experience when you manage your team?


#4

1A; Project integration techniques, time management, risk management, technical expertise etc.

2A: As a project manager, I experienced many challenges mostly time and resources point of view. At the time of project initiation we proposed project completion time but difficult to achieve due to environmental condition and some times social conditions. I mange the situation by past experience and resource management.

3A: It purely depends on severity of conflict and between individual / team. Most of the times I used to avoid .


#5

What characteristics should an effective project team have?

i. First, a team as a whole should must clear common SMgART objecives. Every member in the team should be aware of common goal, their business impact. The goal, the challenge these are what shall combine people in the team.
ii. In the second place, the leadership shall be qualified to drive the team to hit the goals.
The leadership must encourage people, support the trust, eliminate barriers allocating the right people and resources at the right time at the right place. It also incorporates the problem solving, team building etc.

iii. Third, the team must be intellegent having the appropriate level of hard and soft skills to achieve the team goal. In other word, there should be a high level of the Emotional Intellect (EQ) shown by every single team member and expertise in the subject matter. Despite the individual EQ the team shall show a high degree of common EQ - morale and accountability as a whole.
iv. Forth, the team should leverage the correct processes, continuously improving them (CPI) and support an open-minded culture so that every team member may contribute to enhance the processes, services and products.
iii. Finally, there shall be a stratigic leadership as well which could define future strategic direction of the teams, observe external opportunities and threats, deal with weak and strong facets of the team.

iii. As a project manager, what challenges may you experience when you manage your team?
Let me skip this question.

  1. When conflicts occur in your project, what strategies would be helpful for you to manage project conflicts?
    i. First, sometimes it makes sence not to mitigate the conflict of the interests and let the things go faster so that the conflict manager might understand the real motives of opponents. After the getting sufficient information for further decision, manager shall elaborate an action plan. Thls strategy is called, Observe Orient Deside Act (OODA).
    ii. Second, the team and manager must follow a golden rule – no conflicts shoul be proccessed in public. Conflicts and low emotional degree between a few people may cause the decreasing degree of morale for the entire team or even for the entire organization.
    iii. As any issue and problem, the conflicts could be managed by involving a third-party unbiased facilitator in case if the opponents cannot reach a trade-off.
    iv. Conflicts between opponents could be escalated to the higher level of the hierarchy within an organization. But definitely this non-recommended approach since it is better to enhace your negotiation skills rather than to deteriorate your relationships with colleges.

#6
  1. What characteristics should an effective project team have?
    An effective project team should include people who are able to work well with one another and can be held accountable for achieving specific common goals. It is important for the Project Manager to be aware of the both the emotional intelligence of the members they choose to be a part of the team but also their personality styles, as they relate to the Myers Briggs Personality Assessment so that the mix will work well together, enhancing one another. When working on a team, there must be a level of communication and trust among its members. Members must be able to trust each other to do their part to see that the goals of the project will be met on time and within budget.
    Other characteristics team members should have would be a mixture of skills or expertise in order to work together and enhance the team. These skills can be a mixture of technical, decision making and interpersonal skills. They must also be able to see the big picture of the project, so they will be able to manage the resources, anticipate the stakeholders reactions to events and to be able to identify links with relevant activities and anticipate unexpected events. Team Members must also be able to come to an agreement and understanding of the process, content and control of the project.
    It is important for the team to avoid behaviors that inhibit team performance or individual performance. Being too passive aggressive or pulling rank on one another will block work from progressing and decrease trust among team members. If team members have competing interests or must compete over resources, this too will cause conflict among the team. Conflict can reduce team cohesion and create distractions that require time and effort that could be used to complete project goals. Communication then suffers when team members start to withdraw and tensions rise team satisfaction lowers.
  2. As a project manager, what challenges may you experience when you manage your team?
    Project Managers will be met by many challenges when managing their team. It is important to be aware of the different personality styles of your team members so that you are able to know how they will best work with one another. Whenever there is a team of people working toward a goal there will be conflict and having a plan for how you will tackle conflict resolution is important.
    Some of the challenges a Project Manager may face are interpersonal conflicts among team members. There may be conflicting interests among team members vying for resources and staffing allocations. A Project Manager must be able to handle these conflicts with tact and fairness but still meet the project goals on time and within scope and budget. All while juggling unseen issues like when there is a death of a family member of a team member crucial to a particular part of the project plan.
  3. When conflicts occur in your project, what strategies would be helpful for you to manage project conflicts?
    Having a plan for how you will deal with conflict from the beginning is the first step to helping manage conflicts. Being aware of the various ways to handle conflict resolution is also important. valuating the situation, developing common understanding of it, developing alternative solutions and selecting a mutually acceptable solution is important when dealing with conflict. There will be times that it will be helpful to realize that you may have to give up something in order to meet the needs of someone else you are in conflict with in order to make an agreeable solution to both parties. Having good negotiation skills as well as being able to see both sides of the coin will assist you in resolving other conflicts.
    Project Managers must have active listening skills in order to fully understand the point of view of the parties that they are in conflict with and being able to restate the issue back to them. Clarifying roles, good communication and seeing the whole picture from the start of a project also helps to eliminate some conflict. When the team is aware of their roles and how they fit within the greater project, they will less likely have issues with one another feeling they are not doing their part.
    Lastly, it is important to also include the client early on when conflict arises so that they will feel a part of the solution and will gain trust in the Project Manager to include them if any further issues will arise. Gaining trust among your team members as well as with the project client from the start will also help to solve conflict when they all feel they are being heard and that their opinions are being considered.