1.Write a script for the phone call. Ask a classmate to copresent as you deliver the script orally in class, as if you were making a phone call to the classmate.
2.Please present the job description to the class
- Present a “cold Call”
CSR- hi my name is jamie and i am wondering if you are interested in buying insurance for your hi definition television today
Client- im not sure if i want to today
CSR- OK, that is fine. Here is my number and extension if you would like to purchase it in the future.
- Job description. Front office associate
This job entails answering and making phone calls. Accessing and creating patient files. Needs to be Microsoft excel proficient. This is a full time position. There will be full customer service communication. Cold calls and soft calls