1.When talking on the phone I usually plan ahead and write down what I want to say. I number each point and cross them off as I go. This helps me to remember the important reasons for the phone call and not to miss anything. There are specific questions I would like answers to and I find this approach helpful.
I think the unit helps to define objectives and solutions while talking on the phone. I try to lead the conversation to solutions and have the person give me definitive answers instead of “I don’t know”.
2.When communicating over the computer, I write a draft and read over it carefully. I look for better ways to communicate my thoughts and sentence structure. I try not to be too wordy but more concise.
Based on the unit’s readings, it’s good practice to be as clear as possible and not to appear rude or terse with too short of a response. Since the receiver cannot see me, they can only determine my emotional state by the words I use.
3.It’s very important to me to make the best use of my time and I do struggle with time management. I’m still learning. I do make notes and calendar appointments. Time management tips would be to rest when I am tired, plan out my goals and create time for relaxation so I can be rejuvenated.
- With team projects, everyone must know what are their tasks. By knowing this, the team members can plan out their tasks. I would suggest making sure that the person is able to carry out their task and know how to do the job.