New Study Guide from Saylor Academy: BUS403 Negotiations and Conflict Management


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Saylor Academy wants to help you begin 2019 by negotiating for a better future!

Whether you are involved in a friendly exchange or a high-stakes conflict resolution, you are participating in a two-way communication with the purpose of reaching an agreement. The same skills diplomats use to negotiate international peace agreements will help you become a more effective business negotiator.

The basic principles of negotiation are the same, regardless of whether you are negotiating a contract with a new employer, writing a real estate contract to buy a new home, or facilitating a new international free trade agreement with China.

BUS403: Negotiations and Conflict Management includes the following six units:

Unit 1: What Is Negotiation?
Unit 2: Negotiation Strategies and Biases
Unit 3: Processes and Phases of Negotiation
Unit 4: Managing Different Types of Business Negotiations
Unit 5: Conflict Resolution
Unit 6: International and Cross Cultural Negotiation

Click on this link to visit our new study guide for BUS403 Negotiations and Conflict Management.

This spring, we are creating a slate of study guides to help you succeed and would love your feedback! Respond to this message to let us know what you think!

Happy studying!!

Christine Mullins
Education Project Coordinator
Saylor Academy