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Official transcript processing time

I submitted transcript request form a month ago, but the school has not received my transcript. I have been trying to contact Saylor and would like to know the status of my transcript but didn’t receive a reply so far. I understand that Saylor usually process and mail transcripts on Tuesdays and Fridays. I’d like to know if I will receive a confirmation when the official Saylor transcript was sent out. In addition, can anyone share your experience about how long did it take for school to receive an official Saylor transcript by mail, thank you in advance.

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