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Offline Proctor

Hello does anyone have experience with getting back information from Saylor about the Offline person Proctor? My proctor hasn’t gotten any emails if they were accecpted or rejected and its been over a month? I sent emails to saylor and even sent messages to their social media accounts (which replied) asking whats the hold up, but I cant seem to get any emails from saylor or any information?
+EDIT Been months and still haven’t gotten an email back from Saylor, this was really disappointing. Not even a response email.

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